Carriers find it less expensive to be proactive by asking their insureds to address issues as opposed to having the potential list of people involved in a claim like a desk adjuster, field adjuster, claim examiner, customer service representative, litigation manager or attorneys, appraiser and/or even an umpire.

As a Tennessee Insurance Agent, my role is to help people mitigate risk and understand their options, including the technical terms that the industry uses—terms you may not encounter every day.